Hello, I’m Michelle. I’ve worked for Laura for almost ten years and I care about your home as much as she does. I will ensure it is cleaned to the exact requirements you discussed with Laura during your home visit. It’s very simple. I turn up, clean your home then go again. We leave all the complicated and time-consuming worries about pay, national insurance and holiday replacements to Laura. And if I’m poorly, Laura will send another member of staff in my place. Your home will be cleaned as normal.